Appointments and Late Payments

In the event of an unsuccessful payment of your subscription, your appointments at Stract will be paused.

Appointments will be reactivated automatically once payment has been confirmed.

To avoid problems with your appointments, we recommend that you change the payment method in your account.

To do this, you need to register a payment method (credit card).

By default, all payments are manual, as we don’t ask for your card details for the trial.

However, once you have registered your card, you can activate Automatic Renewal.

Simply go to My Account > My Subscription and select the Automatic Renewal option.